> Services_
Systems that don't rot.
Practical web development for small businesses in Leeds and across the UK. Built to last, and maintained so you don't have to think about it.
Most web problems aren't design problems. They're structural ones.
Scarlett Media Lab is a development-led studio for small businesses: new builds, repairs, custom systems, and ongoing support. Not a design-and-marketing agency. Just reliable web development, explained in plain language.
Everything is scoped and agreed before it starts. You work directly with the person building it, with no account managers and no surprise invoices.
Website Builds
From nothing to something solid
New websites, rebuilds, and redevelopment for small businesses that need a reliable, maintainable site, built to handle content growth and future changes, not just launch day.
What this includes:
- Custom theme development from scratch
- Clean, documented codebase
- Content management that makes sense
- Performance-first architecture
- 30-day post-launch support
Built for:
Small businesses and founders who've been burned by theme soup and page-builder sprawl.
// Starting prices
⚠ SYSTEM_SCAN // DIAGNOSTIC
Technical Audits & Repairs
Diagnosing what went wrong
For sites that are broken, outdated, unstable, or hard to update. We diagnose the problem, explain the options plainly, and carry out the repairs we agree on, without blowing everything up and starting over.
What this covers:
- Full site health assessment
- Performance bottleneck identification
- Security vulnerability scan
- Code quality review
- Clear fix list with priorities
Built for:
Sites that feel cursed. Code nobody wants to touch. Systems that break in mysterious ways.
// Prices
Specialist Builds
When a standard site isn't enough
Custom features, portals, dashboards, private areas, forms, and lightweight internal tools, built around a specific business problem, not a vague idea. You bring a clear goal; we shape the solution.
This might be:
- Custom WordPress features
- Client or staff portals
- Dashboards & reporting tools
- Forms, workflows & integrations
- Lightweight internal systems
Built for:
Businesses with a manual process that a small web system could make faster, clearer, or less painful.
// Typical pricing
◇ BUILD_LIBRARY // MODULES
// ENGAGEMENT_PATH
How it works
From first message to long-term care
◧ WORKFLOW // ENGAGEMENT_PATH
-
01
Enquiry
You get in touch and tell us the problem or goal. You deal directly with the person who builds it, with no account managers or sales team.
-
02
Scope & fixed quote
A short discovery, then a clear written scope and price agreed before anything starts. No surprise invoices, no hourly menus.
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03
Build & fix
We build or repair the work and keep you updated in plain language. Larger projects are paid in agreed stages, not all up front.
-
04
Handover & care
We explain what changed and how to run it, then optionally keep it maintained with a support package so small issues stay small.
Support Packages
Quiet, ongoing reliability
Ongoing technical care after launch or repair, scheduled, predictable, and with no surprises. Not an unlimited contract; a clear monthly arrangement that keeps small issues from becoming large ones.
◉ SUPPORT_PACKAGES // SELECT_CHANNEL
Lite Care
LOW_LOADSmall, low-change websites.
- Monthly WP / plugin updates
- Basic security checks
- Post-update checks
- 30 min support / month
Standard Care
RECOMMENDEDActive small business websites.
- Regular WP / plugin updates
- Backup checks where access allows
- Sentinel activity review
- Monthly maintenance summary
- 90 min support / month
Plus Care
PRIORITYClients who need more regular support.
- Priority handling
- Backup checks where access allows
- Sentinel+ where appropriate
- Monthly maintenance summary
- 3 hrs support / month
Extra work beyond your monthly allowance is £50/hr by agreement. Three-month minimum, then monthly rolling. Cancel any time with 30 days' notice.
DEPLOYED_SYSTEMS
Products built, licensed, and maintained in-house. Proof the lab ships and looks after real systems, not just client sites.
◉ SENTINEL // OPERATIONAL
Sentinel
A WordPress activity & monitoring plugin, built, licensed, documented, and supported in-house.
- Activity & change logging
- Login monitoring
- Email alerts
- Lightweight by design
Proof: plugin dev · admin UI · licensing · docs · support
◇ JPSNT // LIVE
JPSNT
A PlayStation trophy-hunting community platform.
Proof: users · profiles · moderation · subscriptions
Some things aren't a good fit here:
- Template themes or page-builder-first sites
- Projects with no clear goal, budget, or defined problem
- Expectations of unlimited support for a low fixed price
- Work that needs a committee to approve every decision
If you're unsure whether something fits, reach out anyway. Worst case, we'll point you somewhere better.