◈ SERVICE_INDEX // MANIFEST
Jump to a route. Full detail and ladders sit below.
scarlett@lab:~$
ls -la ./services/
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Systems that don't rot.
For small businesses in Leeds and across the UK.
scarlett@lab:~$
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SERVICE_CATALOGUE routes & prices
Clear routes. Clear starting prices.
Most web problems are structural: the site is slow, fragile, hard to update, or was never built to last.
Scarlett Media Lab is a small Leeds studio for WordPress builds, audits and repairs, ongoing care, and specialist tools. Not a design-and-marketing agency. Development-led work, explained in ordinary English.
Scope and price are agreed before anything starts. Contact reaches the person who will do the work. The figures below are public starting points so a fit can be judged before an enquiry.
SRV_01 DIAGNOSE
Diagnosing what went wrong
Audits, Fixes & Recovery
For sites that are broken, outdated, unstable, or hard to update. The problem is diagnosed, options are explained plainly, and agreed repairs are carried out without throwing the whole site away.
What this includes
- Full site health assessment
- Performance bottleneck identification
- Security vulnerability scan
- Code quality review
- Clear fix list with priorities
Built for
Sites that feel cursed. Code nobody wants to touch. Systems that break in mysterious ways.
SRV_02 MAINTAIN
Quiet, ongoing reliability
Long-Term Maintenance
Scheduled, predictable technical care after launch or repair. Not an unlimited contract: a clear monthly arrangement that keeps small issues from becoming large ones.
What this includes
- WordPress and plugin updates
- Post-update checks
- Security and backup checks where access allows
- Monthly maintenance summary
- Included support time by tier
Built for
Active small business sites that need someone technical on call without hiring in-house.
SRV_03 BUILD
From nothing to something solid
Systems & Site Builds
New websites, rebuilds, and redevelopment for small businesses that need a reliable, maintainable site, built for content growth and future change, not just launch day.
What this includes
- Custom theme development from scratch
- Clean, documented codebase
- Content management that makes sense
- Performance-first architecture
- 30-day post-launch support
Built for
Small businesses and founders who have been burned by theme soup and page-builder sprawl.
SRV_04 EXPERIMENT
When a standard site is not enough
Lab / Experimental
Custom features, portals, dashboards, private areas, forms, and lightweight internal tools, built around a specific business problem, not a vague idea.
What this includes
- Custom WordPress features
- Client or staff portals
- Dashboards and reporting tools
- Forms, workflows and integrations
- Lightweight internal systems
Built for
Businesses with a manual process that a small web system could make faster, clearer, or less painful.
// ENGAGEMENT_PATH
How it works
From first message to long-term care
INPUT
Enquiry
The problem or goal is described. Contact reaches the developer who will do the work, with no account managers in between.
Signal · INPUT
-
01 INPUT
Enquiry
The problem or goal is described. Contact reaches the developer who will do the work, with no account managers in between.
Start an enquiry -
02 DIAGNOSIS
Scope & fixed quote
A short discovery becomes a written scope and a fixed price. Nothing starts until that is agreed. No surprise invoices.
Book a Health Check -
03 EXECUTION
Build & fix
Work happens on a staging link. Progress stays visible in plain language. Larger jobs are paid in agreed stages.
Start a Build Enquiry -
04 STABLE OUTPUT
Handover & care
What changed is documented and handed over. Ongoing care can continue afterwards so small issues stay small.
Ask about Care
SRV_02 CARE CHANNELS
Support Packages
Pick a monthly care channel
Three clear monthly arrangements after launch or repair. Standard is the usual fit for active small business sites.
◉ SUPPORT_PACKAGES // SELECT_CHANNEL
CH_01
Lite Care
LOW_LOAD
£79/mo
Quiet, low-change sites that mainly need updates kept current.
- WordPress and plugin updates each month
- Post-update checks after every run
- Basic security glance
- 30 minutes support each month
CH_02 · ACTIVE
Standard Care
RECOMMENDED
£149/mo
Active small business sites that need monitoring and a real support allowance.
- Everything in Lite Care
- Backup checks where access allows
- Sentinel activity review
- Written monthly maintenance summary
- 90 minutes support each month
CH_03
Plus Care
PRIORITY
£249/mo
Busier sites that need faster handling and more hands-on time each month.
- Everything in Standard Care
- Priority handling on open requests
- Sentinel+ monitoring where appropriate
- Preferred scheduling for in-plan work
- 3 hours support each month
DEPLOYED_SYSTEMS 2 SYSTEMS
Things run from the Lab
SYS_01 OPERATIONAL
Sentinel
WordPress activity monitoring, built here, still supported here.
- Activity & change logging
- Login monitoring
- Email alerts
- Built to stay light on the site
Free tier · Sentinel+ £9/mo or £90/yr
Open getsentinel.dev
SYS_02 LIVE
JustPSNTrophies
A PlayStation trophy site with profiles, games, leaderboards and a small membership tier.
- Trophy & game library
- Hunter leaderboards
- Profiles & moderation
- Platinum Club membership
Platinum Club £0.99/mo · £9.99/yr
Open justpsntrophies.com
◉ NEXT_ACTION // OPEN_CHANNEL
If the work above sounds right, send a short note.
No commitment just to get in touch. If something above looks useful, why not reach out?
scarlett@lab:~$
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